当服务机器人具备经验能力:感知到的服务机器人心智如何影响消费者感知有用性

When service robots possess experiential capacity: How the perceived mind of service robots influences consumers’ perceived usefulness

International Journal of Hospitality Management · 2026
被引 0
ABS 3
服务机器人消费者行为酒店管理人工智能感知