从品味到交易:理解难忘的葡萄酒旅游体验

From taste to transaction: understanding memorable wine tourism experiences

International Journal of Contemporary Hospitality Management · 2026
被引 0
ABS 3

中文导读

研究了难忘的葡萄酒旅游体验如何影响游客的重游、推荐和购买意愿以及实际消费金额,发现参与度、社交和满意度是关键因素。

Abstract

Purpose This study aims to examine how memorable wine tourism experiences (MWTEs) influence behavioral intentions and actual spending at wineries. It thus addresses the gap between attitudinal and economic outcomes in experiential tourism. By integrating memorable experience research with the experiential value framework and related theoretical perspectives, the study explores how memorability translates into tangible consumer behavior. Design/methodology/approach Data were collected through an onsite survey of winery visitors in Spain. Partial least squares structural equation modeling (PLS-SEM) was used to test a model linking individual, group and visit-related antecedents to MWTEs and the outcomes of revisit, recommendation and purchase intentions and actual spending. Partial least squares multigroup analysis (PLS-MGA) was used to examine the moderating role of prior visit experience. Findings Wine involvement, group size and visit satisfaction significantly influence MWTEs. Memorable experiences positively affect revisit, recommendation and purchase intentions and actual spending. Purchase intentions significantly predict actual spending. Prior experience strengthens the link between purchase intentions and actual spending among repeat visitors. Practical implications Wineries should encourage visitor participation, social interaction and overall satisfaction. Destination management organizations (DMOs) can reinforce these efforts by designing multisensory experiences that enhance visitor engagement, spending and loyalty. Originality/value This study advances experiential value theory by empirically linking emotional memorability with both intentions and spending. It contributes to a more behaviorally grounded understanding of experiential consumption and provides actionable insights for designing meaningful and economically sustainable wine tourism experiences.

葡萄酒旅游体验营销消费者行为旅游经济学