将商品和服务理论化为实践:它们如何相互关联并共同创造和共同破坏价值

Theorizing goods and services as practices: How they interrelate and cocreate and codestroy value

Marketing Theory · 2026
被引 0
ABS 3

中文导读

本文运用实践理论和服务即实践框架,将商品概念化为实践,区分商品与服务,并整合在一个共同框架中,解释它们如何共同创造和破坏价值,对营销理论和实践有启示。

Abstract

The development of marketing theory continues to rest on the assumption that services and goods have distinct value creation implications. To further advance such theorizing and enhance the practical applications of marketing knowledge, this paper applies practice theory and the emerging Services-as-Practices framework to conceptualize goods, distinguish them from services, and integrate both within a common practice-based framework. The paper contributes by: (1) identifying a practice-based goods construct that captures how they cocreate and codestroy value, (2) differentiating the practice-based conceptualizations of goods and services in separate frameworks, and (3) relating these conceptualizations within a common framework that explains their mutual value cocreation and codestruction.

营销理论实践理论价值共创价值共毁商品与服务