消费者评论与监管:来自纽约市餐厅的证据

Consumer Reviews and Regulation: Evidence from New York City Restaurants

Marketing Science · 2026
被引 0
人大 AFT50UTD24ABS 4*

中文导读

研究消费者评论能否预测餐厅卫生违规,并分析在线信号如何影响卫生合规与消费者需求。

Abstract

This paper examines whether consumer reviews predict restaurant health violations and how online signals influence hygiene compliance and consumer demand.

消费者行为监管合规卫生评级在线评论