Synchronising Stakeholder Roles: How Do Stakeholders Actively and Dynamically Shape Networked Business Models for Sustainability?
通过多案例研究,识别了可持续性情境下利益相关者的三种新角色(寻求者、谈判者、创新者)和四种协同角色,提出了可持续商业-利益相关者角色同步框架,解释角色如何随时间演变并推动可持续变革。
ABSTRACT Tackling sustainability challenges requires coordinated actions across diverse stakeholders. Sustainability‐oriented innovation thus demands networked business models for sustainability (NBMfS), where focal companies and stakeholders co‐create value through interdependent but coordinated roles. Using multiple case studies, this paper maps the stakeholders' roles in developing an NBMfS and traces their transformation over time. We identify three novel roles in sustainability contexts (seeker, negotiator, innovator) and conceptualise synergistic roles (sustainability pioneer, strategist, influencer, administrator) emerging through enlargement, enrichment and simplification. We propose the Sustainable Business–Stakeholder Role Synchronisation framework, theorising a temporal and dynamic theory of networked BMfS innovation, where the synchronisation between NBMfS development phases and stakeholder network dynamics drives role transformation that in turn impacts on sustainable change.