From agility to sustainability: understanding resilience in urban tourism crisis management through a scenario-informed framework
基于复杂适应系统理论,通过情景模拟分析城市旅游目的地危机中敏捷性如何触发韧性发展,提出整合框架连接危机响应与适应性学习,为旅游治理提供过程导向视角。
Tourism destinations increasingly face complex, interconnected crises that challenge adaptive capacity and long-term sustainability. Although resilience and agility have received growing attention in tourism research, their interaction within destination-scale Complex Adaptive Systems (CAS) remains under-theorized. Drawing on CAS theory, this study develops a scenario-informed conceptual approach that reconceptualizes crisis agility as a system-level initiating mechanism within urban tourism destinations. Using five illustrative crisis scenarios applied to a hypothetical destination (CityTourSim), the study examines how disturbances propagate across interconnected subsystems and how agility-related capacities activate recursive dynamics of sensing, coordination, reconfiguration, and learning. Based on cross-scenario pattern abstraction, the paper proposes an integrated framework linking crisis response to adaptive learning dynamics. The Agile Destination Crisis Response Framework (ADCRF) connects crisis characteristics to subsystem vulnerabilities and agility triggers, while the Tourism System Agility Loop (TSAL) conceptualizes feedback dynamics through which agile responses shape resilience development over time. The study argues that agility functions not merely as reactive flexibility but also as a governance-mediated initiating mechanism that influences resilience trajectories and sustainability outcomes. By theorizing agility, resilience, and sustainability as recursively interacting processes, the paper advances destination-level CAS scholarship and provides a process-oriented lens for adaptive tourism governance under systemic uncertainty.