Managing the Emotional Challenges of Structural Ambidexterity
研究了成熟企业在平衡现有业务与新机会探索时面临的情感挑战，如高管团队冲突、部门对立等，并提出了通过情感投入、扩展组织认同等策略来应对这些挑战。
Summary Incumbent firms struggle to renew themselves. Structural ambidexterity balances the exploitation of existing business with the exploration of new opportunities. But these inconsistent strategic agendas generate intense emotional challenges: Senior team frustration over conflicting priorities, board-driven pressures, hostile inter-unit emotions between exploitative and exploratory units, and precarious dynamics within exploratory teams. These emotional challenges undermine renewal efforts and are an underappreciated cause of organizational decline. Senior teams can address them by fostering emotional engagement with the future, expanding organizational identity, instilling discipline in exploration, and embedding empathy and self-awareness. CEOs can transform emotional hurdles into sources of innovation and renewal.