Orchestration of Organisational Technologies: Synergies, Challenges, and Contingencies
通过系统文献综述,研究工业4.0技术与精益技术的整合,提出编排式VRIO视角和权变捆绑框架,指导企业实现运营卓越。
Rapid technological advances create a pressing challenge for firms: coordinating diverse organisational technologies. Companies must balance and integrate emerging and established technologies, notably Industry 4.0 technologies (I4T) and Lean technologies (LT). Yet guidance on how to integrate these systems remains limited. This study addresses this gap through a systematic literature review (SLR) of I4T (as emerging technologies) and LT (as established technologies). We synthesise evidence on synergies, challenges, and contingencies, and translate these insights into guidance for operational excellence. Grounded in the Resource-Based View (RBV) and Contingency Theory (CT), we argue that combining I4T and LT yields synergistic resource bundles that can potentially deliver sustained competitive advantage. Unlike past research that treats these technologies separately, we introduce an ‘Orchestrated VRIO' perspective that conceptualises value, rarity, inimitability, and organisation as emergent properties of sociotechnical bundles formed through managed orchestration, rather than as static attributes of discrete resources. Building on this framing, we extend CT via a Contingency Bundling Framework that specifies internal and external factors shaping whether bundles deliver value. The review culminates in an integrative framework linking bundle configurations to expected benefits and trade-offs, and highlights implementation risks that can erode advantage.