The impact of virtual reality on emotional ambivalence: The role of managerial power
研究发现沉浸式技术比非沉浸式技术更能减少情绪矛盾,且管理权力会削弱这种效果,对组织行为研究有参考价值。
• Immersive technologies are more effective than non-immersive alternatives in reducing emotional ambivalence. • Emotional ambivalence can be exogenously or endogenously modified. • Higher pre-existing emotional ambivalence predicts greater effect of immersive technologies, lower with managerial power. • Studies of emotional ambivalence in organizations should account for managerial power. • Managerial power moderates emotional responses to immersive technologies, with lower effects at higher power.