Affordance actualisation in a disruptive environment: The role of blockchain technology
基于33位专家访谈，研究组织如何利用区块链应对供应链中断，提出三种机制：真相强制协调、可见性智能和针对性恢复，为管理者提供增强供应链韧性的实操指导。
Disruptive environments—marked by volatility, uncertainty, and instability—threaten the continuity of organisational operations, particularly in supply chains. Drawing on 33 expert interviews, this study examines how organisations use blockchain to manage supply chain disruptions. In this study, we followed a phenomenon-based theorising approach to ground our analysis in empirical observations of blockchain-enabled resilience. We applied the affordance actualisation lens and an abductive reasoning to theorise three mechanisms by which blockchain enables supply chain resilience: (1) truth-enforced coordination, which helps prevent disruptions; (2) visibility intelligence, which enables timely disruption detection; and (3) targeted disruption recovery, which accelerates post-disruption restoration. Our study contributes to the literature by shifting the focus from the adoption and use of blockchain to a mechanism-based explanation, demonstrating how use translates into resilience outcomes. Practically, our findings offer actionable guidance for organisations seeking to leverage blockchain to enhance supply chain resilience.