The Impact of COVID-19 on Nonprofit Organizations: A Systematic Review and Future Crisis Research Agenda
系统分析了52项研究、覆盖30国超100个非营利组织，发现疫情既带来资金减少、成本上升等负面影响，也催生了创新服务模式和数字化筹款等积极变化，为未来危机应对提供研究框架。
This study systematically analyzes the organizational-level impact of the COVID-19 pandemic on nonprofit organizations. Based on 52 primary studies encompassing over 100 nonprofit organizations across 30 countries, our thematic analysis found that nonprofits have experienced adverse effects, including reduced funding, increased operating costs, and volunteer shortages. However, only 27 of the 52 studies reported a negative impact of COVID-19 on nonprofit organizations. The COVID-19 pandemic also had positive effects on nonprofit organizations, including the development of innovative service delivery models, accelerated digital fundraising, adaptation of communication strategies to keep stakeholders engaged, and increased cross-sector collaboration. These mixed effects underscore the gaps and opportunities in organizational resilience and adaptability, providing critical insights into future response strategies. To strengthen nonprofit organizations’ ability to absorb, respond to, and recover from future crises, we suggest a research framework that integrates external pressures, resource constraints, and adaptive capacities that affect key outcomes.