The Empathy Tax Female Leaders Pay
研究发现女性领导者比男性承担更多安抚团队、解释变革等情绪劳动,这种“共情税”损害其职业发展,组织需采取措施减轻负担以留住人才。
At a time of high stress and uncertainty, leaders must increasingly spend time and energy steadying their people. However, work like comforting a team after layoffs or explaining a change of direction takes a toll. And as this work grows, women leaders report that they are doing an outsize portion of it compared with men. That’s bad news not only for valuable female leaders but also the organizations trying to retain them. But both can learn how to better address the empathy tax.