Are you with me? The Role of Cooperative Goal Interdependence in Native–Nonnative Speaker Conflict Interactions
研究非母语者在与母语者发生冲突时，感受到的融洽度（关系满意度和冲突过程满意度）低于与非母语者冲突，且合作目标相互依赖能减弱这种负面效应。
While the effects of nonnative accents have been explored for HRM practices such as hiring, performance management, and career development, limited attention has been given to how nonnative speakers experience conflict situations with native speakers, which is an essential aspect of employee relations. In this article, we explore whether nonnative speakers experience less rapport – measured by satisfaction with relationship and conflict process - when they engage in conflicts with native speakers versus nonnative speakers. Across two studies, findings suggest that 1) nonnative speakers that engage in conflict with a native speaker experience less rapport with the counterpart, compared to when they engage in conflict with another nonnative speaker, and 2) cooperative goal interdependence moderates the negative relationship with rapport in nonnative and native speaker interactions such that this relationship is weaker when goals are perceived to be cooperatively aligned.