Digital innovation hubs as territorial intermediaries: Aligning European digital strategy with local needs
基于43次深度访谈，研究了数字创新中心如何作为中介促进中小企业数字化，并揭示欧盟政策与地方实施间的错配，对政策制定者和区域发展实践者有用。
This study examines the evolving role of digital innovation hubs (DIHs) as territorial intermediaries within the European Union’s (EU’s) digital transformation strategy. DIHs, designed to foster digital innovation and support the digitalisation of small and medium-sized enterprises (SMEs), are pivotal actors in aligning European digital policies with the specific needs of regional ecosystems. Through a qualitative analysis based on 43 in-depth interviews with DIH and European digital innovation hubs (EDIH) representatives, European Commission stakeholders and DIH network coordinators, this research explores the mechanisms through which DIHs facilitate digitalisation and act as crucial intermediaries. Our findings reveal the diverse roles played by DIHs—as promoters, facilitators and enablers—adapting their strategies to address regional disparities in digital maturity. Despite their significant contributions, our analysis highlights persistent mismatches between EU policy objectives and local implementation, particularly in less digitally advanced regions. This study contributes to refining the concept of territorial intermediation by emphasising the need for flexible, context-specific approaches to maximise the impact of DIHs. Policy implications underscore the importance of tailored support mechanisms, proactive needs assessment and enhanced cooperation to effectively bridge regional digital gaps and foster a more inclusive digital transformation across Europe.