这是你最好的努力吗?数字广告中人工智能使用披露如何影响感知努力和参与度

Is that your best effort? How AI-use disclosure in digital advertising affects perceived effort and engagement

JOURNAL OF BUSINESS RESEARCH · 2026
被引 0
人大 A-ABS 3

中文导读

研究发现在数字广告中披露AI使用会降低消费者对品牌广告的参与度,因为广告显得不够用心、产品质量更低,但人类参与或自动化生产线索会改变这一效果。

Abstract

As AI technologies extensively reshape the marketing industry, it is imperative to study how the use of AI technologies affects consumer behavior. While AI can improve efficiency, consumers often respond negatively when AI involvement is salient. This research explores how AI-use disclosure in digital advertising affects engagement with brands. Across eight studies in three environments − an online platform, a behavioral lab, and the field, and a single-paper meta -analysis, we find that AI-use disclosure in AI-generated ads reduces engagement with brand-originated digital ads by making the marketing communication appear less effortful and the featured product appear lower-quality. However, this effect varies when consumers receive additional information − human involvement cues can enhance the negative effect of AI-use disclosure, while automated production cues can diminish it. These findings position AI-use disclosure as a negative extrinsic cue in digital advertising and highlight the role of effort and quality inferences in shaping engagement.

数字广告消费者行为人工智能营销传播