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活动对零售区域访问量的影响

The effect of events on retail area visits

Journal of Retailing · 2026
被引 0
ABS 4

中文导读

研究活动能否增加零售区域访问量,发现活动期间访问量提升5.9%,零售类活动效果更强(+22.2%),但可能以牺牲邻近区域访问量为代价。

Abstract

Many retail areas are in a “vicious circle” of declining retail area visits and store closures. Cities try to mitigate this negative development through interventions that revitalize retail areas, one of which is events. This study examines whether and which events can have a positive incremental (or: net) effect on retail area visits. Specifically, it explores which event characteristics and event timing increase retail area visits most. An analysis of panel data from events in two cities against synthetic control groups shows that events have a positive effect on retail area visits during the event (+5.9% visitor increase), without a negative pre/post cannibalization of visits. The positive effect of events is contingent on event characteristics and timing: Retail events (+22.2%, vs. non-retail events) exacerbate the positive effect on visits, while longer events diminish it. However, the event-driven increase in visits to a retail area might be redistributive, coming at the cost of visits to neighboring city retail areas, which creates potential trade-offs for event organizers. These findings can help policymakers and retailers as empirical benchmarks for event effectiveness, as events come at a substantial cost.

零售业城市经济活动管理消费者行为