管理虚拟工作:人力资源管理的整合框架

Managing Virtual Work: An Integrative Framework for Human Resource Management

HUMAN RESOURCE MANAGEMENT · 2026
被引 0
人大 AFT50

中文导读

构建了一个整合框架,从空间、时间、技术和雇佣关系四个维度分析虚拟工作,并识别出四种虚拟工作形式及相应的人力资源管理角色,为组织管理虚拟工作提供指导。

Abstract

ABSTRACT Virtual work has become a defining feature of contemporary organizations, yet Human Resource Management (HRM) scholarship lacks an integrated understanding of how it should be managed. We address this disconnect by shifting the focus from individual and team experiences to the organizational management of virtual work through HRM. We conceptualize virtual work and organize prior research along four dimensions: spatial, temporal, technological, and employment relationship. Building on this, we develop an integrative framework based on two axes, the degree of virtuality and the nature of the employment relationship, from which four forms of virtual work emerge and between which organizations may transition: co‐located, hybrid, fully virtual, and virtual gig work. We delineate four corresponding HRM roles and their implications for managing and transitioning between these arrangements: traditional, integrative, enabling and empowering, and algorithmic HRM. We conclude by outlining future research directions to advance HRM in virtual work, with a focus on emerging technologies, global contexts, and rethinking theoretical perspectives and methodological approaches.

人力资源管理虚拟工作组织管理远程工作