当既自营又外包:理解并行采购中的服务交付组合

When you make and buy: understanding service delivery portfolios in concurrent sourcing

Public Management Review · 2026
被引 0
ABS 4

中文导读

研究服务交付中自营与外包的分配如何影响绩效,基于英格兰地方政府儿童社会服务数据发现,集中型组合(一种模式主导、另一种辅助)表现更优。

Abstract

Concurrent sourcing, the simultaneous use of in-house provision and contracting out, remains underexplored. This study examines how the allocation between in-house and contracted modes in service delivery portfolios affects service performance. Using panel data on children’s social care services provided by English local authorities from 2014 to 2023, we find that concentrated portfolios, in which one delivery mode dominates and the other plays a supporting role, are associated with better performance. By contrast, dominant mode itself and the mix of contractor types within outsourced provision show limited influence. The findings highlight portfolio design as central to concurrent sourcing.

服务管理采购策略公共服务组织绩效