The Chief Information Officer: A Study of Managerial Roles
基于Mintzberg的管理角色模型，研究首席信息官（CIO）的管理角色，发现CIO与制造和销售高管在角色重要性上存在差异，但与财务高管和信息系统中层管理者无差异；随着信息系统管理成熟，CIO的发言人和联络角色更重要，但战略角色未增强；信息系统资源越集中，CIO的发言人、环境监控和资源分配角色越突出。
:This study investigates the managerial roles of the chief information officer (CIO) based on Mintzberg’s classic managerial role model. Our findings indicate that CIOs differ from manufacturing and sales executives in the relative importance they place on managerial roles. This difference does not exist between CIOs and finance executives or between CIOs and information systems (IS) middle managers. As IS management matures, the spokesman and liaison role of the CIO becomes more important. Surprisingly, as IS matures, the strategic responsibilities entitled in the monitor and entrepreneur roles of the CIO do not become more important. However, it was found that the more centralized the IS resource, the greater the CIO’s role in acting as a spokesman, environmental monitor, and resource allocator. The results of this study have implications for management development, training, and the career planning of IS management.