超越增长:为何多种心态对消费者行为至关重要

Growing beyond growth: Why multiple mindsets matter for consumer behavior

Journal of Consumer Psychology · 2015
被引 80
FT50ABS 4*

中文导读

反思了固定与成长心态之外多种心态(如调节焦点、解释水平、实施与权衡、权力)对消费者行为的影响,探讨心态间的层级关系及匹配效应是否总是增强说服力。

Abstract

Abstract In this commentary, we reflect on several important issues and questions provoked by Murphy and Dweck's target article. First, we define a mindset as a frame of mind that affects the selection, encoding, and retrieval of information as well as the types of evaluations and responses an individual gives. As such, we suggest that while studying fixed versus growth mindsets is important, it is critical to explore and understand how a variety of mindsets affect consumer behavior, including regulatory focus, construal level, implementation versus deliberation, and power. Second, we argue that it is necessary to understand if a hierarchy exists among this variety of mindsets, with some mindsets being more foundational and more important than others. Finally, we raise questions about whether matching effects, where information matches a mindset, always produce more persuasion, or whether cases might exist where mismatches, or complementarity, are better.

消费者行为心理学心态说服调节焦点